Property Management 

Welcome to Our Property Management Call Service for Apartment Communities

 

Our property management call service is tailor-made for Apartment Communities, offering a seamless solution to handle both daytime and evening calls with ease. Designed to elevate your management processes, our innovative answering service includes advanced features such as cascading emergency call dispatching, exceeding your expectations at every turn.

 

Daytime Greeting Example:

 

"Thank you for calling Mirador Apartments. While we're currently unable to take your call, we're here to assist you. Please choose from the following options:

1. For community information, press 1.

2. To connect with the leasing office manager, press 2.

3. For non-emergency services, press 3.

4. To reach our emergency maintenance line, press 4.

Thank you for choosing Mirador Apartments."

 

Evening Greeting Example:

 

"Thank you for calling Mirador Apartments. Our office is closed for the day, but we're committed to addressing your needs. Please select from the following options:

1. For community information, press 1.

2. To speak with the leasing office manager, press 2.

3. For non-emergency services, press 3.

4. To reach our emergency maintenance line, press 4.

Thank you for considering Mirador Apartments."

 

Dispatching:

 

- Non-Urgent Messages: Messages are transcribed and promptly emailed to the leasing manager for review and follow-up.

- Urgent Messages: Urgent messages are transcribed and immediately texted to the on-call Maintenance staff. Additionally, they receive a phone call to ensure receipt. If no response is received, the message can be escalated to the backup staff member for prompt action.

 

Scheduling:

 

- On-Call Management: Easily manage on-call schedules by accessing our user-friendly online portal. Streamline scheduling processes and ensure seamless coverage for your property's needs.

 

At Our Property Management Call Service, we're dedicated to enhancing your operational efficiency and customer satisfaction. Experience the difference today by partnering with us to streamline your communication processes.